Answer Center Staff Wins 

ATSI Award of Excellence for

6^th Consecutive Year!

 

There are over 2000 answering services in the USA and Canada and very few qualify to participate in this program. Only 130 services won this year. Operators are subject to receive random calls where they are tested for courtesy, accuracy and thoroughness in handling the calls. Our staff scored an overall 98.3 out of a possible 100. The lowest passing score is 80.

How did we win 6 years in a row? Simple. We carefully select only people who like people, we train them extensively and do random testing on a daily basis. We simply treat every call as though it were an ATSI test call. Your customers will notice the difference.

** ATSI is the Association of Teleservices International, a trade organization for answering services. It provides owner forums and educational programs for members of the answering service industry.