Service Features

Service is 24 hours, 7 days per week. Never give your callers an excuse to call your competition.
Need something unusual? We can build a unique solution for your business and even partner with other call centers for high volume accounts such as nationwide television campaigns.
All plans are based on per minute usage. Operator time for each call is timed to the second. Programming time for major updates is also charged only for minutes used. No exorbitant charges for wrong numbers and hang up calls.
Busy Signals equal Lost Business. When your office lines are busy, we'll take as many as 10 additional calls.
Instant Temps - we step in whenever your receptionist is unavailable. We even do wake up calls.
Calls are always answered in the business name; Answer Center has no generic "please hold" greetings. We avoid long ring times and interrupting calls in progress by using a backup automated answer after 4 rings.
Electronic message tickets are customized to each client's requirements and the date, time and operator's initials are tracked on every call and message.

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