· Service is 24 hours, 7 days per week. Never give your callers an excuse to call your competition.

 

· Need something unusual? We can build a unique solution for your business and even partner with other call centers for high volume accounts such as nationwide television campaigns.

 

· All plans are based on “per minute” usage. Operator time for each call is timed to the second. Programming time for major updates is also charged only for minutes used. No exorbitant charges for wrong numbers and hang up calls.

 

· Busy Signals equal Lost Business. When your office lines are busy, we’ll take as many as 10 additional calls.

 

· “Instant Temps” - we step in whenever your receptionist is unavailable. We even do wake up calls.

 

· Calls are always answered in the business name; Answer Center has no generic “please hold” greetings. We avoid long ring times and interrupting calls in progress by using a backup automated answer after 4 rings.

 

· Electronic message tickets are customized to each client’s requirements and the date, time and operator’s initials are tracked on every call and message.

Optional Features

TOLL FREE NUMBERS - for clients needing regional or national coverage.

PATCHED CALLS -  the caller is transferred directly to the client:

CALL SCREENING - front end voice mail to screen non-urgent calls. Box(es) can make announcements and/or allow caller to leave voice mail messages, saves money by reducing operator time.

 

ALPHA PAGERS - reliable, portable, instantaneous message delivery. Saves money by reducing operator time.

 

WEB SITE DESIGN & DEVELOPMENT - get your business out onto the information superhighway at affordable rates.

3631 Virginia Beach Blvd.

Virginia Beach, VA 23452

Phone: (757) 498-1177

Toll Free: (888) 817-1177

Fax: (757) 340-1234

Email: info@answercenter.biz

Service Features

To contact us: